PRIVACY POLICY (Protection of your personal data)

The personal data you will entrust us will be respected and
protected. They will never be sold, rented, released or given
to any third party for any reason. Your finacial data will be known
only to the mediating bank processing your payment, not to us. 

When you register with us, your e-mail address will be used with
your consent, only for our own communicative and marketing
purposes, until you unsubscribe.

We disclaim any responsibility and any claim on how, Google,
Social media, various Search machines and other websites,
even linked with ours, are collecting, using and processing
your data. Please consult their Privacy Policies.

We are committed to respect and protect all your personal data and information you will entrust to us, whether you create an account to buy or in any other way register with us.

You can visit our e-shop without registering. At this time, we may know --for statistical purposes only -- the computer’s IP that visited us, not your identity. Nonetheless, if you decide to buy, you must open a customer’s  account, where we ask you to let us know only your personal data, necessary to process and handle your order and delivery. The same stands for, when you decide to register with us in any other way i.e. to contact us for any reason, to subscribe to our newsletter, or participate in a prize contest, or register as a member in our club, in order to enjoy privileged  treatment, and  be able to visit the reserved member’s area, using a personal username and password, etc.  

Your personal data will never be given, sold, leased, rented, published, released or transmitted in any form, to any third party, for any reason, unless this is mandatory and enforced by Law and Authorities. Only the consignee’s name, delivery address and contact telephone number, will be given to the carrier in order to carry out the delivery of the goods you have bought.

When you make the payment with a debit, credit or prepaid card, we never have access and knowledge of your personal financial data, as you are transmitting these, not to us but--through a separate secure page using SSL encryption-- only to the mediating bank or financial institution, which are making the identity and solvency checks and processing the transfer of money.

When subscribing for our newsletter or a bonus offer, your name and e-mail address will be used with your approval, only for our own communicative, promotional, informative, marketing and advertising purposes, until you unsubscribe from it.

We hate spam more than you do, so be sure ,that you will receive only significant messages and information.

Google analytics-Cookies-Social media-Links

Our website uses Google Analytics operated by Google Inc. Google Analytics use “cookies” i.e. text files stored on visitors computers to collect information, evaluate and provide reports on traffic flows, on how our website is used and the internet  too. By using this website, you consent for processing your personal information by Google according to the way and for the purpose just explained. After all, this is already done every time you use Google search. Should you want to prevent the installation of cookies, you must adjust your browser software accordingly. That is configure your browser to reject a cookie, or alert you when a cookie is being installed. You can find information on how to do this within the “Help” area of your browser or in many main browsers websites like http://support.mozilla.com or  www.microsoft.com/ie etc. or seek advise from a computer specialist.   

Also in our website, there are plug-ins of social networks e.g. Facebook, Twitter, Linkedin etc. visualized through small icons-buttons. Therefore, whenever you visit a website of our online-presence containing these plug-ins, your browser will directly connect with servers used by Social media corporations, whereby they will receive information that you visited our website. When you use interactive plug-ins e.g. the “Like” button or post a comment or Tweet, all this data will be transmitted to and stored by the Social media corporations. Should you want to suppress any of these data transfer, you must log-out from your Social media accounts before visiting our e-shop.

In our website, there are a lot of useful external Links, Hyperlinks and advertising banners, referring to other websites operated by third parties (natural or legal entities) on which we have no control. Consequently, we by no means recommend that you connect, visit and use any of them, as we cannot guarantee and be held responsible for their content, integrity and privacy policy. When you decide to connect to any of them, it is with your responsibility and you are considered to be leaving our website.

In any case, please always review the privacy policies of any Social media you use or Links you decide to connect. We disclaim any responsibility and any claim on how, Google, Social media, various Search machines and other websites, even linked with ours, are collecting, using and processing your data.

Concerning your personal data kept with us, we implement all the necessary security, technological, and organizational measures to safeguard them.

All our staff, colleagues and cooperators, may have access to your personal data, on a strict “need to know“ basis only and are contractually obliged to protect the confidentiality  of your personal information. 

Your customer or member account can only be accessed by your personal username and password. Please take care to keep your personal access info confidential and close your browser after ending a session with us.  You can always review, change, correct or delete your personal data, at any time and at no cost, by sending us an e-mail to [email protected]

Born in Milan, where he graduated in Design at Politecnico Milano, Valerio Sommella started his career working for major design studios between Milan and Amsterdam before founding his own studio in 2009. He considers each project as an opportunity to express his idea of design, by exploring the language of objects through formal, material and technological research.

WARRANTY - WARRANTY DESCLAIMER

Goods are covered by two (2) years guarantee
from the date of purchase. Guarantee refers to free
of charge, substitution or spare parts or repair-restoration
whichever
the most suitable and convenient.

Guarantee does not cover, breakages, bulbs, continuously
wearable parts, problems resulting from external causes,
misuses, improper istallation or assembly, modifications
and tampering. (Please see details below). 

The goods are top quality, have undergone multiple strength and safety tests, have been fully and finally checked by the quality controls of the manufacturers before packaging and bear the conformity CE mark. Furthermore they have been tested and approved for compliance and  quality by  various International Suitability-Compliance Institutes ( TUV, SEV, IMQ, KEMA, UL,etc) For this reason they are covered by two (2) years warranty from the date of purchase. Within the guarantee period any defects as a result of faulty materials or poor workmanship will be rectified free of charge.
The guarantee refers to either free of charge substitution of the defected item, or free of charge furnishing of the suitable spare parts or free of charge repair in our premises, if this is possible. We reserve the right and it is to our sole discretion to decide what is the best and the most fair and cost-effective solution for both of us. Nonetheless please always keep in mind that we not only light you, but we… care too……

The guarantee does not cover and we will not be liable for:

• #Parts and materials subject to continuous wear ( for instance bulbs, dimmers, switches etc)
• #Scratches and breakage unless they are due to delivery and must be reported by claim within seventy two(72) hours from reception of goods to be rectified by the Insurance for transport.
• #Problems resulting from external causes such as accidents, abuse, misuse, mishandling, negligence, fire, theft, vandalism, war, civil-war, riot, coup d'etat, terrorism, malignant acts, explosion, earthquake, floods, natural disaster, or any other external causes that have  no relation to product defect.
• #Conditions demonstrating failures resulting from faulty or improper or inadequate or, incorrect installation or assembly, misapplication and abrupt under/over fluctuations in voltage of Electric Power Companies, extreme environmental conditions  beyond those defined in the product specifications, lack of compliance with applicable instructions, mishandling, negligence, transport accident or tampering
• #Also the guarantee is no longer valid (it stops) after any interventions, operations, repairs modifications and  changes in any components of the fixture by any unauthorized person not belonging to our company

Finally and in any case our company will not accept any liability for incurrent costs or collateral damages that might be caused to persons or things because of the above reasons.

WARRANTY DISCLAIMER

The manufacturers and our company disclaim any warranty
resposibility for any damage caused to objects or persons,
deriving from improper use,installation, assembly, mishandling,
negligence or tampering of a product.
The manufactures (so we also) reserve the right of changes and 
improvements of products and documentation, without prior warning.

No manufacturer neither our company will accept any warranty claim or responsibility for any failures, damages or losses to objects or persons, deriving from a poor, wrong or improper use or installation or assembly of a product, or mishandling, negligence or tampering. 

All fixtures must be used for the purpose they have been produced for, and installed only by qualified personnel in the indicated proper way described in the included instructions sheet. i.e. a wall sconce is meant for the wall and should never be installed on the ceiling, or a floor luminaire should be always be free standing and never ,,,fixed on the ceiling, and a ceiling fan should never be placed on the wall.

No matter how decorative or innovative it might seem, always bear in mind that luminaires are electric devices at 220V and emit  high temperatures. Do not try to invent your own way to install or assemble a fixture. Just look in the instructions sheet. All necessary actions are displayed in sketches and pictures so you don’t even have to read….So please be careful, any improper or incorrect use may cause damages, fire or injuries… And unfortunately, some times the damage can be irreversible…..

You have acquired this masterpiece to be happy.. Please keep it that way….

All companies retain the right to change and improve the specifications, features and characteristics of any of their products, including their catalogs and price-lists, without any prior warning.

• If your withdraw apply is rejected, as incompatible with the company 's return policy ... nothing can be done...

• If approved, and you haven't made the payment yet, we'll just cancel the order.

• If approved, and you have made the payment but the goods have not yet been shipped, we will cancel and reverse the transaction by refunding any amount you have already remitted, deducting only any costs incurred (Bank or card fees, other expenses etc.) within the deadline fifteen (15) business days. Such expenses may not exceed five (5%) of the total value of the transaction. The refund will be remitted to your bank account IBAN.

• If you are approved and have already received the goods or have already shipped, so you will eventually receive them, they must first be returned, at your own cost and risk as they are, without being opened and soiling the original packaging, stickers, writing, etc. (see return policy below and follow the instructions carefully).Please wrap the parcels with suitable paper if you want to write something on them. You will receive an e-mail informing us of our decision and instructions, delivery address, shipping details, etc. After we have received the returned goods, we will review them to see if the terms and conditions of the return policy have been met, and if they respond, we will take all necessary steps to refund you within thirty (30) business days.
  As the customer has to cover all the return costs, the refund will be deducted from all return costs, ie shipping costs - even if they were initially loaded with free transfer bonuses -, bank or card fees and so on. expenses etc..We reserve the right to deduct shipping costs for canceled goods, even when initially not paid by the customer, but covered by luceHabitat as an extra bonus for purchasing the products and not for returning them.
  In other words, free shipping is a bonus (gift) for the purchase of goods, not a gift for their ... return! Such costs may not exceed twelve (12%) of the total value of the transaction. The refund will be remitted to your bank account IBAN.
  In addition (in any of the above cases) if the returned goods are part of a larger order, which has been given a quantitative discount on the total amount, and deducting their value from the total amount results in a smaller percentage discount, the difference will be also deducted from the refund.

• If initially approved, and then rejected, after examination of the returned goods because they are not eligible under the return policy, they are still your property and you should take care of them at your own risk and cost. , within fifteen (15) business days of the date that your refusal was notified. Of course, we'll help you - if you want - by handing over the goods to any shipping company you designate.If you do not collect the goods after 30 days, you are expressly agreeing to donate to a charity or organization.
  
  As stated explicitly after the "cooling-off" the order becomes irrevocable and cannot be canceled.However, since our philosophy is to always be happy and satisfied, we can always discuss the problem.So please, contact us, and with the exception of special orders or special offers (which are not refundable or canceled), we will do our best to meet your requirements, as appropriate.