• Product Delivery Time

•  IF YOUR ADDRESS IS IN A SMALL TOWN, VILLAGE, INACCESIBLE AREAS etc.

• Shipping Costs

COST OF SHIPPING for deliveries to Greece (GR) is as follows:

For orders up to €149,00 the shipping cost is as follows:

a) Attica Region (DtoD) - € 10,00

b) Provincial Cities & Islands & Hard-to-reach destinations (DtoD or DtoP) - € 10,00

For orders from €150,00 to €299,00 the shipping cost is as follows:

a) Attica Region (DtoD) - € 12,50

b) In all provincial provincial cities (DtoD or DtoP) - € 28,00

c) Other land, insular and inaccessible destinations (DtoP) - € 35,00

Orders more than € 300 have FREE SHIPPING.

The shipping cost is automatically calculated at the end (after deducting all discounts) in your cart.

* If you select the option "Free pickup from store" option, you will not be charged for shipping regardless if your amount is under 300 €.


COST OF SHIPMENT for other countries is calculated according to the following zones:

1) Zone 1 deliveries to Cyprus (CY), Germany (DE), Bulgaria (BG),

 INSURANCE-CLAIMS 

Goods always travel at the recipient'w risk. Nonetheless
all shipments are insured "all risks"(basic insurance). If your destination is
not covered you will be notified to take care of insurance.

Upon reception, should you detect any damage you must
take all necessary steps described below, in order to notify
us wjthin 72 hours, so to make a claim in time. Failing to do so,
the Insurance company will reject the claim as overdue, and
you will not be reimburshed.

In general, all goods always travel at the recipient's (buyer's) risk. Nevertheless, all shipments have an “all risks” Insurance coverage. If the Insurance company does not cover your destination--for any reason—you will be notified to insure the goods as they are transported at your risk.

In case of damage in transit your cooperation is critical for making the redress claim to the carrier and the Insurance company in time.

In case you want full insurance coverage of the value of the order (full insurance package) you must pay the corresponding value after contacting the store at [email protected].

Upon reception of the goods, should you detect any damages or squeezes or openings or distortions or any sign of mishandling of the packages, you must do the following:

a)     TAKE SOME SNAPSHOT PICTURES WITH YOUR MOBILE OR CAMERA. (Take shots including the lamp and the packaging in the same picture, as well as some detail pictures of the part that has been damaged) Without pictures we will not accept any damage claim.

b)    Open the parcels, in the presence of the delivering courier agent, and examine to make sure that there are not obvious damages at first sight. If there are REFUSE to accept the goods and notify us immediately by e-mail sending the pictures as well. If everything looks OK at first sight,  you may accept the goods but to make sure that you won’t detect any hidden damages later, make a saving clause, i.e. do the following c)

c)    WRITE above your signature on the transporter’s delivery receipt, that you are    “receiving under the reservation to examine the integrity of its contents because the parcel is damaged” and keep a copy to send us by e-mail or post. You must then immediately examine the luminaire thoroughly and if you find out any defects or breakages or scratches caused in transit, you must notify us by e-mail to
[email protected] sending the pictures too, within the next 72 hours from reception of goods. This deadline is important in order to make a claim in due time to the Insurance company, otherwise they will not accept it as overdue. We will not accept any damage claim after you have accepted the goods without writing the above clause on the receipt and send us a copy and the photographs.

After the 72 hours time-limit you are considered to have accepted the goods in good condition,in tact and OK. Anyway, do not worry, our over 35 years experience shows that damages are very, very ,very rare…almost negligible. All packaging is incredibly durable and tested for international transport.

Do NOT contact the courier or forwarder for any damage. We will do this.

After becoming international, he was selected among the best under 30 Italian creatives by Virginio Briatore and Design People at the Triennale Milano. 

PRIVACY POLICY (Protection of your personal data)

The personal data you will entrust us will be respected and
protected. They will never be sold, rented, released or given
to any third party for any reason. Your finacial data will be known
only to the mediating bank processing your payment, not to us. 

When you register with us, your e-mail address will be used with
your consent, only for our own communicative and marketing
purposes, until you unsubscribe.

We disclaim any responsibility and any claim on how, Google,
Social media, various Search machines and other websites,
even linked with ours, are collecting, using and processing
your data. Please consult their Privacy Policies.

We are committed to respect and protect all your personal data and information you will entrust to us, whether you create an account to buy or in any other way register with us.

You can visit our e-shop without registering. At this time, we may know --for statistical purposes only -- the computer’s IP that visited us, not your identity. Nonetheless, if you decide to buy, you must open a customer’s  account, where we ask you to let us know only your personal data, necessary to process and handle your order and delivery. The same stands for, when you decide to register with us in any other way i.e. to contact us for any reason, to subscribe to our newsletter, or participate in a prize contest, or register as a member in our club, in order to enjoy privileged  treatment, and  be able to visit the reserved member’s area, using a personal username and password, etc.  

Your personal data will never be given, sold, leased, rented, published, released or transmitted in any form, to any third party, for any reason, unless this is mandatory and enforced by Law and Authorities. Only the consignee’s name, delivery address and contact telephone number, will be given to the carrier in order to carry out the delivery of the goods you have bought.

When you make the payment with a debit, credit or prepaid card, we never have access and knowledge of your personal financial data, as you are transmitting these, not to us but--through a separate secure page using SSL encryption-- only to the mediating bank or financial institution, which are making the identity and solvency checks and processing the transfer of money.

When subscribing for our newsletter or a bonus offer, your name and e-mail address will be used with your approval, only for our own communicative, promotional, informative, marketing and advertising purposes, until you unsubscribe from it.

We hate spam more than you do, so be sure ,that you will receive only significant messages and information.

Google analytics-Cookies-Social media-Links

Our website uses Google Analytics operated by Google Inc. Google Analytics use “cookies” i.e. text files stored on visitors computers to collect information, evaluate and provide reports on traffic flows, on how our website is used and the internet  too. By using this website, you consent for processing your personal information by Google according to the way and for the purpose just explained. After all, this is already done every time you use Google search. Should you want to prevent the installation of cookies, you must adjust your browser software accordingly. That is configure your browser to reject a cookie, or alert you when a cookie is being installed. You can find information on how to do this within the “Help” area of your browser or in many main browsers websites like http://support.mozilla.com or  www.microsoft.com/ie etc. or seek advise from a computer specialist.   

Also in our website, there are plug-ins of social networks e.g. Facebook, Twitter, Linkedin etc. visualized through small icons-buttons. Therefore, whenever you visit a website of our online-presence containing these plug-ins, your browser will directly connect with servers used by Social media corporations, whereby they will receive information that you visited our website. When you use interactive plug-ins e.g. the “Like” button or post a comment or Tweet, all this data will be transmitted to and stored by the Social media corporations. Should you want to suppress any of these data transfer, you must log-out from your Social media accounts before visiting our e-shop.

In our website, there are a lot of useful external Links, Hyperlinks and advertising banners, referring to other websites operated by third parties (natural or legal entities) on which we have no control. Consequently, we by no means recommend that you connect, visit and use any of them, as we cannot guarantee and be held responsible for their content, integrity and privacy policy. When you decide to connect to any of them, it is with your responsibility and you are considered to be leaving our website.

In any case, please always review the privacy policies of any Social media you use or Links you decide to connect. We disclaim any responsibility and any claim on how, Google, Social media, various Search machines and other websites, even linked with ours, are collecting, using and processing your data.

Concerning your personal data kept with us, we implement all the necessary security, technological, and organizational measures to safeguard them.

All our staff, colleagues and cooperators, may have access to your personal data, on a strict “need to know“ basis only and are contractually obliged to protect the confidentiality  of your personal information. 

Your customer or member account can only be accessed by your personal username and password. Please take care to keep your personal access info confidential and close your browser after ending a session with us.  You can always review, change, correct or delete your personal data, at any time and at no cost, by sending us an e-mail to [email protected]

Born in Milan, where he graduated in Design at Politecnico Milano, Valerio Sommella started his career working for major design studios between Milan and Amsterdam before founding his own studio in 2009. He considers each project as an opportunity to express his idea of design, by exploring the language of objects through formal, material and technological research.