WARRANTY - WARRANTY DESCLAIMER

Goods are covered by two (2) years guarantee
from the date of purchase. Guarantee refers to free
of charge, substitution or spare parts or repair-restoration
whichever
the most suitable and convenient.

Guarantee does not cover, breakages, bulbs, continuously
wearable parts, problems resulting from external causes,
misuses, improper istallation or assembly, modifications
and tampering. (Please see details below). 

The goods are top quality, have undergone multiple strength and safety tests, have been fully and finally checked by the quality controls of the manufacturers before packaging and bear the conformity CE mark. Furthermore they have been tested and approved for compliance and  quality by  various International Suitability-Compliance Institutes ( TUV, SEV, IMQ, KEMA, UL,etc) For this reason they are covered by two (2) years warranty from the date of purchase. Within the guarantee period any defects as a result of faulty materials or poor workmanship will be rectified free of charge.
The guarantee refers to either free of charge substitution of the defected item, or free of charge furnishing of the suitable spare parts or free of charge repair in our premises, if this is possible. We reserve the right and it is to our sole discretion to decide what is the best and the most fair and cost-effective solution for both of us. Nonetheless please always keep in mind that we not only light you, but we… care too……

The guarantee does not cover and we will not be liable for:

• #Parts and materials subject to continuous wear ( for instance bulbs, dimmers, switches etc)
• #Scratches and breakage unless they are due to delivery and must be reported by claim within seventy two(72) hours from reception of goods to be rectified by the Insurance for transport.
• #Problems resulting from external causes such as accidents, abuse, misuse, mishandling, negligence, fire, theft, vandalism, war, civil-war, riot, coup d'etat, terrorism, malignant acts, explosion, earthquake, floods, natural disaster, or any other external causes that have  no relation to product defect.
• #Conditions demonstrating failures resulting from faulty or improper or inadequate or, incorrect installation or assembly, misapplication and abrupt under/over fluctuations in voltage of Electric Power Companies, extreme environmental conditions  beyond those defined in the product specifications, lack of compliance with applicable instructions, mishandling, negligence, transport accident or tampering
• #Also the guarantee is no longer valid (it stops) after any interventions, operations, repairs modifications and  changes in any components of the fixture by any unauthorized person not belonging to our company

Finally and in any case our company will not accept any liability for incurrent costs or collateral damages that might be caused to persons or things because of the above reasons.

WARRANTY DISCLAIMER

The manufacturers and our company disclaim any warranty
resposibility for any damage caused to objects or persons,
deriving from improper use,installation, assembly, mishandling,
negligence or tampering of a product.
The manufactures (so we also) reserve the right of changes and 
improvements of products and documentation, without prior warning.

No manufacturer neither our company will accept any warranty claim or responsibility for any failures, damages or losses to objects or persons, deriving from a poor, wrong or improper use or installation or assembly of a product, or mishandling, negligence or tampering. 

All fixtures must be used for the purpose they have been produced for, and installed only by qualified personnel in the indicated proper way described in the included instructions sheet. i.e. a wall sconce is meant for the wall and should never be installed on the ceiling, or a floor luminaire should be always be free standing and never ,,,fixed on the ceiling, and a ceiling fan should never be placed on the wall.

No matter how decorative or innovative it might seem, always bear in mind that luminaires are electric devices at 220V and emit  high temperatures. Do not try to invent your own way to install or assemble a fixture. Just look in the instructions sheet. All necessary actions are displayed in sketches and pictures so you don’t even have to read….So please be careful, any improper or incorrect use may cause damages, fire or injuries… And unfortunately, some times the damage can be irreversible…..

You have acquired this masterpiece to be happy.. Please keep it that way….

All companies retain the right to change and improve the specifications, features and characteristics of any of their products, including their catalogs and price-lists, without any prior warning.

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