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- Product Delivery Time
We deliver according to capabilities and availability, and delivery time is noted on each product page as follows:
1) In Stock
2) 1 to 3 days
3) 2 to 4 weeks
4) 3 to 5 weeks
5) More than 5 weeks
6) Limited Pieces / In Stock *
7) Limited Pieces / On Request **
* It concerns products that are available until stocks are exhausted.
** It concerns products available in manufacture's warehouse until stock exhausted upon request.
We use standard courier for up to 30 kgr, and for heavier or bulky packages, conventional road hauliers.
We deliver "Door-Door" and in special circumstances (inaccessible areas) "Door-Point" unless you want to cover the extra door-door costs.
Delivery times are the dates of receipt of the goods by the carrier and are always INDICATIVE.
Depending on their availability, the goods may be:
a) ready-made in our warehouses.
b) ready-made in the manufacturer's warehouses.
c) Not ready for delivery temporarily but expected by the manufacturer's department.
d) not ready-manufactured only on request.
As already mentioned, the orders are forwarded and the products are shipped after your payment and after it has been credited to our account. Thus, after these and in correspondence with the above availability, the delivery times of the products are marked in each item in our e-shop, as follows:
a) In Stock which means that the goods are ready for delivery in our warehouses and can be shipped within 1 to 2 days.
b) 1 to 3 days, meaning that the goods are ready to be delivered to the manufacturer's warehouses and can be shipped within 1-3 days.
c) 2 to 4 weeks which means that the goods are temporarily in shortage but are expected in the manufacturer's warehouses from the production facilities and can be shipped within 1 to 3 weeks.
d) 3 to 5 weeks which means that the goods are temporarily deficient, but they are expected in the manufacturer's warehouses from the production facilities and can be shipped within 3 to 5 weeks.
e) More than 5 weeks which means that the goods are not held in stock but produced only on request, so they must be ordered and expected from the production facilities in the manufacturer's warehouse so that they can be shipped within 5 or a fe weeks. The estimated time for production will be notified to you after the manufacturer has been notified.
g) Limited Availability (limited pieces) which means that the product is in our warehouse until out of stock and can be delivered immediately or in the warehouse of suppliers and must be ordered and checked availability at the time you place the order.
1) In Stock
2) 1 to 3 days
3) 2 to 4 weeks
4) 3 to 5 weeks
5) More than 5 weeks
6) Limited Pieces / In Stock *
7) Limited Pieces / On Request **
* It concerns products that are available until stocks are exhausted.
** It concerns products available in manufacture's warehouse until stock exhausted upon request.
We use standard courier for up to 30 kgr, and for heavier or bulky packages, conventional road hauliers.
We deliver "Door-Door" and in special circumstances (inaccessible areas) "Door-Point" unless you want to cover the extra door-door costs.
Delivery times are the dates of receipt of the goods by the carrier and are always INDICATIVE.
Depending on their availability, the goods may be:
a) ready-made in our warehouses.
b) ready-made in the manufacturer's warehouses.
c) Not ready for delivery temporarily but expected by the manufacturer's department.
d) not ready-manufactured only on request.
As already mentioned, the orders are forwarded and the products are shipped after your payment and after it has been credited to our account. Thus, after these and in correspondence with the above availability, the delivery times of the products are marked in each item in our e-shop, as follows:
a) In Stock which means that the goods are ready for delivery in our warehouses and can be shipped within 1 to 2 days.
b) 1 to 3 days, meaning that the goods are ready to be delivered to the manufacturer's warehouses and can be shipped within 1-3 days.
c) 2 to 4 weeks which means that the goods are temporarily in shortage but are expected in the manufacturer's warehouses from the production facilities and can be shipped within 1 to 3 weeks.
d) 3 to 5 weeks which means that the goods are temporarily deficient, but they are expected in the manufacturer's warehouses from the production facilities and can be shipped within 3 to 5 weeks.
e) More than 5 weeks which means that the goods are not held in stock but produced only on request, so they must be ordered and expected from the production facilities in the manufacturer's warehouse so that they can be shipped within 5 or a fe weeks. The estimated time for production will be notified to you after the manufacturer has been notified.
g) Limited Availability (limited pieces) which means that the product is in our warehouse until out of stock and can be delivered immediately or in the warehouse of suppliers and must be ordered and checked availability at the time you place the order.
- IF YOUR ADDRESS IS IN THE CITY TERRITORIES we make the Door-Door deliveries either to your address or to the address you have indicated.
We mainly ship the goods with standard courier services (UPS, DHL, ACS, Gen. Postal, etc.) when their weight (real or volumetric) is up to 30 kgr. For large, bulky and heavy (real or volumetric weight) packages, we can use a local or international forwarder (road haulage company).
- IF YOUR ADDRESS IS IN A SMALL TOWN, VILLAGE, INACCESIBLE AREAS etc.
Delivery will become a "Door-Point" which means that the goods will be delivered to the closest customer service point of the carrier in the nearest city from where you can pick them up.
If you still want a door-to-door delivery, you will have to cover the extra cost. If your address is in an extremely inaccessible area (eg a mountain, a small island etc) we will work out the best way of delivery. Anyway, in such a case, we will always be in touch to discuss the most mutually convenient solution to the issue.
If you want an express air express, we can take care of it, and you have to cover all costs. If the carrier does not accept payment of the fare at the destination, we will inform you to advance the fare to our account.
The delivery dates displayed in the e-shop or order confirmations - mainly for goods produced on demand (demand) and expected by the manufacturers - are indicative and any delay, under any circumstances, is a reason for claiming damages for any damage form. Date of delivery is the date when the goods will be collected by the courier-carrier to be sent to you.
This means that it will take a few days to reach you, about 3-6 days for regular packages and 6-12 days for bulky loads, but in any case it depends on the destination.
All goods are shipped, in their original packaging which has been tested for safe international transport.
Goods travel on behalf and at the purchaser-recipient risk. Nonetheless, they are insured as described in the following chapter INSURANCE-CLAIMS.
- Shipping Costs
COST OF SHIPPING for deliveries to Greece (GR) is as follows:
For orders up to €149,00 the shipping cost is as follows:
a) Attica Region (DtoD) - € 10,00
b) Provincial Cities & Islands & Hard-to-reach destinations (DtoD or DtoP) - € 10,00
For orders from €150,00 to €299,00 the shipping cost is as follows:
a) Attica Region (DtoD) - € 12,50
b) In all provincial provincial cities (DtoD or DtoP) - € 28,00
c) Other land, insular and inaccessible destinations (DtoP) - € 35,00
Orders more than € 300 have FREE SHIPPING.
The shipping cost is automatically calculated at the end (after deducting all discounts) in your cart.
* If you select the option "Free pickup from store" option, you will not be charged for shipping regardless if your amount is under 300 €.
COST OF SHIPMENT for other countries is calculated according to the following zones:
1) Zone 1 deliveries to Cyprus (CY), Germany (DE), Bulgaria (BG),
Albania (AL) - € 60,00
Orders over € 450,00 of Zone 1 are FREE SHIPPING.
The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart.
2) Zone 2 deliveries to Austria (AT), Belgium (BE), France (FR), Denmark (DK),
Orders over € 450,00 of Zone 1 are FREE SHIPPING.
The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart.
2) Zone 2 deliveries to Austria (AT), Belgium (BE), France (FR), Denmark (DK),
Czech Republic (CZ), Estonia (EE) United Kingdom
(UK) (England, Scotland, Ireland, Wales) Ireland (IE) Italy (IT),
Spain (ES), Latvia (LV), Lithuania (LT), Luxembourg (LU),
Monaco (MC), the Netherlands (NL), Hungary (HU)
Poland (PL), Portugal (PT), Romania (RO) Slovakia (SK),
Slovenia (SI), Sweden (SE), Finland (FI), - € 69,00
Orders over €450,00 of Zone 2 are FREE SHIPPING.
The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart.
3) Zone 3 deliveries to Bosnia and Herzegovina (BA), Gibraltar (GI),
Orders over €450,00 of Zone 2 are FREE SHIPPING.
The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart.
3) Zone 3 deliveries to Bosnia and Herzegovina (BA), Gibraltar (GI),
Switzerland (CH), Iceland (IS), Canary Islands (IC), Kosovo (RS),
Croatia (HR), Belarus (BY), Liechtenstein (LI), Channel
Islands (GC + JE), Madeira (PT), Malta (MT), Montenegro (ME),
Moldova (MD), Norway (NO), Ukraine (UA), San Marino (SM),
Serbia (RS), Turkey (TR), Fyrom (MK) - € 85,00
Orders over € 450,00 of Zone 3 are FREE SHIPPING.
The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart.
4) Zone 4 deliveries to the Azores (PT), Egypt (EG), Andorra (AD), Gaza
Orders over € 450,00 of Zone 3 are FREE SHIPPING.
The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart.
4) Zone 4 deliveries to the Azores (PT), Egypt (EG), Andorra (AD), Gaza
West Bank (PS), Georgia (GE), Grenada (GD), Greenland (GL),
United Arab Emirates (AE), Jordan (JO) Iraq (IQ) Iran (IR)
Israel (IL), Qatar (QA), Kuwait (KW), Lebanon (LB), Bahrain (BH),
Oman (OM), Russia (RU), Saudi Arabia (SA), Syria (SY),
Yemen, Faroe Islands (FO) - € 110,00
The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart.
5) Zone 5 deliveries to US (US), Canada (CA) - € 180,00
The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart.
6) Zone 6 deliveries to all other (other) countries of Europe-America-
The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart.
5) Zone 5 deliveries to US (US), Canada (CA) - € 180,00
The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart.
6) Zone 6 deliveries to all other (other) countries of Europe-America-
-Austria-Africa-Australia-Oceania - to be adviced
Please contact us at [email protected] in order to inform you about the shipping cost of zone 6 orders.
CAUTION: Shipments to third countries (outside the EU) may involve additional taxes or duties to be paid by the customer. Please consult your local Customs Authorities.
LIMITATIONS: Loads for Bahrain, Israel, Lebanon, Madagascar, Saudi Arabia, Singapore, Turkey may be stopped and held at Customs upon importation.
Please contact us at [email protected] in order to inform you about the shipping cost of zone 6 orders.
CAUTION: Shipments to third countries (outside the EU) may involve additional taxes or duties to be paid by the customer. Please consult your local Customs Authorities.
LIMITATIONS: Loads for Bahrain, Israel, Lebanon, Madagascar, Saudi Arabia, Singapore, Turkey may be stopped and held at Customs upon importation.
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